on button
raywarrenton
5/21/2022
I cannot get my unit to work. The on/off button doesn't work. When you plug in, all lights come on and go off. then the unit is dead. Previous Frigidaire dehumidified was great.
Originally posted on frigidaire.com
No, I do not recommend this product
Works great
Grenztruppen
5/20/2022
Does the job and reduces the humidity. Seems to be what we need, and looks to be a fine appliance
Originally posted on frigidaire.com
Yes, I recommend this product
Nice Machine
TheRock
5/20/2022
So far, so good. Hooked up right away. Quiet.Bucket filled overnight. Turned pump on, worked perfect.I'm concerned with where to buy a replacement hose if it clogs.
Originally posted on frigidaire.com
Yes, I recommend this product
TheTowner
5/20/2022
So far so good. No issues.
Originally posted on frigidaire.com
Yes, I recommend this product
High Humidity 50 pint dehumidifier with pump
Vegas Ron
5/20/2022
I bought this and paid a little more for the brand, I always say service, quality and price is last. My first one went out after the first year and they are replacing it by sending me a check, I then bought another one from Amazon so appreciate taking care of me
Originally posted on frigidaire.com
Yes, I recommend this product
Damp 81
5/19/2022
So far the dehumidifier is working ok and nice and quiet.So far the pump hasn™™t kicked in yet. The tank is only half full
Originally posted on frigidaire.com
Yes, I recommend this product
High humidity 50 pint dehumidifier
Rocky17
5/18/2022
Well built, sturdy, efficient ,louder than hoped for
Originally posted on frigidaire.com
Yes, I recommend this product
Works and does everything we hoped!
Scrapple33
5/18/2022
I™™ve never owned a dehumidifier before, but this purchase is not regretted at all! The air quality of our split level home is so much better with the dehumidifier downstairs. I was able to feed the pump line right into the washer machine drain pipe where it dumps that water so now we never have to dump it. The only thing I™™m not a fan of is that it always runs. It™™s never at a point where it stops.
Originally posted on frigidaire.com
Yes, I recommend this product
Straight from box dead on arrival
JonathanDG
5/18/2022
Received brand new dehumidifier and straight from the box does not power on. Until power lights up and then nothing - totally dead.
Originally posted on frigidaire.com
No, I do not recommend this product
Works for one year
JasonDontbuy1
5/18/2022
Only works for one summer season and then dies. Not even 18 months old and it's a paperweight. Frigidaire is not help and their rebate offer for a new one is insulting. Why would I want another one for this summer and then another for next season and so on?
Originally posted on frigidaire.com
No, I do not recommend this product
Control Keypad Issue/Trouble with Pump Tube Connection
Jim thankfully tech
5/17/2022
The power and pump switches were difficult to actuate right out if the box. The unit blew warm (heated) air while the condenser ran: contrary to some reviews, this is a normal and good thing because it indicates the refrigeration process is happening as it should. I allowed it to fill the first bucket which I dumped manually... time to set up the pump.Pet the instructions, I started to connect the hose by removing the plug (don't get hung up looking for the gray ring shown in the manual and on the instructional label on the unit... it was there but it wasn't gray). I then inserted the pump drain tube by forcing it into the connector and then tried to turn on the unit... it wouldn't turn on; I unplugged the unit and retried... success, but the pump switch didn't work; kept trying and the pump indicator finally lit up.The next bucket of water pumped onto the floor. I removed the pump tube, reinserted it, placed the unit in a large, deep boot tray, and tried to restart it... difficulties again restarting and turning the pump off and on. Next bucket pumped into the boot tray.I called Frigidaire Customer Care. The agent could offer no solutions other than put plumber's tape on the connection; when I asked for a drawing or bulletin showing tape application, they said nothing was available. (Frigidaire only makes true technical support available through a service call.) Agent suggested that the unit was about a year old and had sat in Amazon's warehouse where anything could have happened, so return it for a refund or replacement. I told them that I would troubleshoot the hose connection to find out what was wrong and that I was disappointed that they did not walk me through the pump drain tube connection procedure. When pressed, the Frigidaire agent bordered on rude and was not helpful in the least and seemed to have no concept of the problem. I needed to find the problem before returning the unit to find I had flooding with a new one.I removed the tube, inserted the plug and noted how easily it went in and how far. I removed it and tried to reinsert the tube... it went in very hard and only about 3/8 inch before it stopped. The diameter of tube measured 1/32 inch larger than the plug... big clue! Retrying, I had to use what I consider excessive force to insert the tube to the same approximate depth as the plug had been. Upon close examination, I finally saw faint printing on the end of the tube showing an insertion depth mark and more instruction... would have been great to have included this information in the manual! Leak solved!But I still had problems with switches. I finally found that pressing the power switch offset at least 1/4 inch to the left of center worked. Doing the same with the pump switch was not as reliable, but I was finally able to get it actuated.Letting it dehumidify and pump while waiting for a new one to get here. Since it is still well inside if 30 days, I will be returning it to Amazon for a refund.Because of the smaller molecular size of the newer "more environmentally friendly" refrigerants used nowadays, I believe it is more difficult to get a good seal to prevent it from leaking out. I have had to replace dehumidifiers every couple of years instead of running a unit for 10 or fifteen. Units are now are like this one with only a one year limited warranty instead of 2-5 year, so I suggest that you do like I do and get the longest affordable service plan you can if you plan to keep it in service; they won't recharge a unit to fix it (it will go in a landfill- you pay a refrigerant removal charge even though most of it keaked out into the environment), but at least you can get a refund of your money; if the price of a replacement is more, you still have to pony up the difference.It will be a nice surprise if I never have to use my service plan on my new Frigidare unit... just think about how that would save the environmental impact of manufacturing and disposing of five dehumidifiers when one used to last as long as five do now.My rating includes considerations for inadequate instruction for pump drain hose connection, lousy customer support, lack of access to any semblance of true technical support, a faulty keypad, but a unit that dehumidifies well at this time.
Originally posted on frigidaire.com
No, I do not recommend this product
Dehumidifier
MHS13
5/17/2022
We love it! We have a lot of moisture in the air in our bedroom and it does a great job. We are sleeping better and my husband's allergies are 100% better.
Originally posted on frigidaire.com
Yes, I recommend this product
Leaks terribly from the bottom
Dissatisfied in Main
5/16/2022
Leaks terribly from the bottom. This new unit appeared to work well for a day or two until I got 1/2 a bucket full of water and it started leaking all over my basement floor. I checked the bottom of the unit and cannot find where the water would be leaking from. Customer service sent me a survey before they even offered to assist and then they disconnected me. I will be returning this unit to Home Depot today. I will not buy another Frigidaire product due to their very poor customer service
Originally posted on frigidaire.com
No, I do not recommend this product
KalM
5/16/2022
Haven™™t had it long but seems to work well
Originally posted on frigidaire.com
Yes, I recommend this product
Bonniea123
5/15/2022
Bought this for the basement/crawlspace. It™™s really made a difference. There™™s no fuss, I empty it out once a day. The only note I have is that it doesn™™t show the humidity level. It would be nice to have it shut off once it reaches desired humidity level.
Originally posted on frigidaire.com
Yes, I recommend this product
Great choice!
Zeke the runner
5/14/2022
Works great in our basement.
Originally posted on frigidaire.com
Yes, I recommend this product
5/12/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Efficient Dehumidifier
Kara T
5/11/2022
I have been using the Frigidaire dehumidifier for 3 weeks. It worked quickly to drop the humidity in my basement by 20% and stays consistent. I had an issue with the automatic pumping function (the hose leaked) but I have no trouble when not using that function and emptying manually. Cleaning and upkeep of the dehumidiifer is easy to understand and complete biweekly.
Originally posted on frigidaire.com
Yes, I recommend this product
Suwaneebob
5/11/2022
Does an excellent job and is quiet!
Originally posted on frigidaire.com
Yes, I recommend this product
Excellent Product
Kim We
5/10/2022
The unit works fantastic in our garage even at 90% humidity outside. The price was reasonable and the shipping was quick.
Originally posted on frigidaire.com
Yes, I recommend this product
5/10/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Happy with purchase
Joe G22
5/9/2022
Dehumidifier works well. Pump is nice to have so I don™™t have to dump the water anymore.
Originally posted on frigidaire.com
Yes, I recommend this product
SKG1.2022.05.09.
SKG40
5/9/2022
Working Excellent The exhaust area could be on the side, so that it does not blow on your face.Changing the Dials becomes difficult.
Originally posted on frigidaire.com
Yes, I recommend this product
Stopped working
Disappointed2022
5/9/2022
Unit stopped working just before 1 year after purchase. Showing EC code. Have tried pulling power for awhile and it won™™t collect water and EC code returned. Not impressed. Why can™™t anyone make a reliable dehumidifier anymore??
Originally posted on frigidaire.com
No, I do not recommend this product
Leen68
5/6/2022
Get's the job done well and low noise.
Originally posted on frigidaire.com
Yes, I recommend this product
4/28/2022
Originally posted on frigidaire.com
Yes, I recommend this product
4/28/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
Beareck
4/27/2022
This dehumidifier was a great purchase. It is easy to use and does a wonderful job.
Originally posted on frigidaire.com
Yes, I recommend this product
4/25/2022
Originally posted on frigidaire.com
Yes, I recommend this product
4/25/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Works great
Dblzap
4/24/2022
The pump works great
Originally posted on frigidaire.com
Yes, I recommend this product
marty_s
4/22/2022
The good: The unit runs well. It is keeping my basement at the set point humidity and cycling on and off. It is very quiet.The bad: The diagram and instructions for setting up the built in condensate pump do correspond to the pump connection on my dehumidifier. There is no grey tightening ring on my humidifier. I was not able to successfully attach the discharge hose so that it did not leak. Every time the pump worked there was a puddle on my basement floor. I had to drain my humidifier to an existing external condensate pump that I had. I do not recommend paying extra for the optional built-in pump.
Originally posted on frigidaire.com
No, I do not recommend this product
Pump does not work-returned unit
Dev Anand
4/22/2022
Unit delivered by Amazon worked just fine dehumidifying space and maintaining set 50% relative humidity. Would fill up bucket, and into external larger bucket thru a short garden hose. But unit™™s pump did not work even though the tubing was connected properly, and water spilled out of unit after overfilling internal container. Calling support -wait time of 45 minutes was ridiculous. Does not have call back provision-which most companies have.
Originally posted on frigidaire.com
No, I do not recommend this product
My review
MLM59
4/22/2022
I love my new Frigidaire dehumidifier! It keeps my basement room so dry. It's easy to use and program. I like that the bucket has a handle, and I hope to hook up the pump function soon.
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidaire Dehumidifier
Shamp
4/21/2022
This is one of the best dehumidifiers we have owned. Purchased many over the years; this one does not disappoint
Originally posted on frigidaire.com
Yes, I recommend this product
Works like a charm
Pescivendola
4/19/2022
This little workhorse does the job and is a really user friendly machine. It's easy to empty and easy to move around. I highly recommend it.
Originally posted on frigidaire.com
Yes, I recommend this product
Reliable and efficient
nervousneal
4/14/2022
I wore out my previous Frigidaire dehumidifier (model FFAD7033R1) after many years of continuous use, and it was dependable until the very end, so it made sense to replace that workhorse with its replacement. This newer model seems more energy-efficient and runs more quietly. It has no trouble keeping the humidity at 35% during rainy weeks.
Originally posted on frigidaire.com
Yes, I recommend this product
I haven™™t noticed humidity and I haven™™t had to touch the unit
Mike1234567
4/14/2022
Has worked perfectly so far
Originally posted on frigidaire.com
Yes, I recommend this product
Awesome Product
Mari57
4/14/2022
First I have to say that this dehumidifier has exceed my expectations. My home is surrounded by many trees and for that reason humidity has been a big issue for a long time. Ac would definitely help to ease the problem but got into a level that even with ac at 71 degrees humidity smell was still present until I was told about dehumidifiers. This 50 pin humidifier has take care of the humidity so well that I can have my ac on higher temperature setting and do not feel any humidity smell at all. I haven't use the pump yet because I have decided to empty the bucket after certain amount of days (at the first week I was needing to empty every other day that shows you how bad humidity was). I would definitely recommend this dehumidifier to anyone that has humidity issues at home.
Originally posted on frigidaire.com
Yes, I recommend this product
March 2022
GB WI
4/9/2022
Easy to set up, easy to follow instruction manual - great for my basement
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier
Happy customer 56
4/8/2022
I waited over a month to review, in case there were any issues. I keep the dehumidifier in the basement due to high humidity. It does work great especially because it pumps the full bin out and I don™™t have to carry it up the stairs daily like I usd to with the old one.
Originally posted on frigidaire.com
Yes, I recommend this product
Marvfx
4/8/2022
I am satisfied, it is doing the job I got it for.
Originally posted on frigidaire.com
Yes, I recommend this product
Our New Best Friend for the Basement: Trusty, Straightforward, and Hardworking
Mirleni
4/7/2022
We moved into an apartment with a somewhat dank basement, and needed to store lots of furniture and boxes there. So we read many reviews and decided on the Frigidaire. We are very pleased after about 3 weeks. Setup was very easy and intuitive, it seems to work hard when it needs to and stop when it doesn't, and -- best of all-- the pail does not splash when you take it out to empty it. It is well-made and looks good (although we didn't buy it for its looks). It does a beautiful job of reducing humidity in the basement without a lot of fuss. We haven't tried the pump yet, our setup doesn't allow it, but bought that feature with an eye to future homes and uses where it could be very convenient.
Originally posted on frigidaire.com
Yes, I recommend this product
PENWINK
4/7/2022
RUNS QUIETLY
Originally posted on frigidaire.com
Yes, I recommend this product
It works uphill...
Mac02211
4/6/2022
Bought to replace a traditional gravity drain unit that tied into the home condensate pump. This dehumidifier works well and it can pump up to 8' hi in the basement direct to the home drain. Nice to eliminate the condensate pump from this process and also eliminate the hose running across the floor to the condensate pump.
Originally posted on frigidaire.com
Yes, I recommend this product
Replacement Dehumidifier
Bubba88
4/1/2022
I™™ve owned Frigidaire dehumidifiers for decades. The last one I purchased quite working after 1.7 years. The current unit was replaced under warranty and for two months has been performing well
Originally posted on frigidaire.com
Yes, I recommend this product
Dehumidifier 50 pt
CM Florida
3/29/2022
It works very efficiently pulling one and 1/2 buckets of humidity out of the air every 24 hours and that's at low fan. No more clothes smelling musty or damp collecting at the top of walls.
Originally posted on frigidaire.com
Yes, I recommend this product
RobWen
3/28/2022
I purchased this dehumidifier for the built in pump feature. It works great, so no more checking on and emptying the tank everyday.
Originally posted on frigidaire.com
Yes, I recommend this product
Quit collecting water almost 2 years to the day of purchase
FED THE HECK UP
3/23/2022
I am extremely tired of appliances not lasting as they should and ending up in a landfill well before their time. I currently use two dehumidifiers in my basement. The unit that this Frigidaire one replaced lasted just over 3 years (one month after the warranty expired). While one I HAVE HAD FOR 32 YEARS just started making weird squealing noises this week so I had to unplug it. Where has our quality in manufacturing gone? I™™m tired of paying top dollar for cr@p! I am considering just letting the basement be humid rather than once again research a product only to be fooled once more with garbage. I WILL NOT BUY ANOTHER FRIGIDARE/ELECTROLUX PRODUCT AND ANY OTHER AFFILIATED PRODUCT AGAIN!
Originally posted on frigidaire.com
No, I do not recommend this product
drain pump
kidcj
3/11/2022
How high can this pump water to drain? How about 3-4 feet high, like a kitchen sink?
Originally posted on frigidaire.com
Yes, I recommend this product